There’s a saying I saw floating around this series of pipes known as the internet. It pertained to the proper way to run a business and went something like this:
Act like taking care of your customers earns you $100 an hour and everything else earns $10 an hour.
Now, I haven’t eaten at but a few different Five Guys locations, all of them here in my home state of Utah. But in all my visits I received a very distinct feeling that they really cared about the customer experience. That is, until I moved to St. George.
To be fair, things are done differently down here. I noticed that Continue reading