The talk of the town around here is the announcement by “Super” Dell Schanze regarding the closing of his Totally Awesome Computers stores.
The reaction by a good number of the people around me has been quite surprising. Believe it or not, people are joyous of this sad occassion. I hear comments like,
“He’s an idiot.”
“He’s annoying and I don’t care.”
“I hate him anyway.”
I used to know Dell personally. I worked out with him back in his pre-Totally-Awesome-Computers days. I’ve met his family. I admit that the last time I talked to him was in 1999, and it’s quite possible that he’s changed since then.
But the Dell Schanze I know is a good guy and I have absolutely nothing bad to say about him. To be surrounded by people who only know him from his TV commercials trash his good name… well frankly, it pisses the hell out of me.
Sure, there may have been some bad decisions made, but what one of us wouldn’t have been equally upset if you were treated by the media in the same manner?
My every experience with Dell has been a positive one. When I talked to him in 1999, he didn’t remember me. Nonetheless, he treated me with the utmost respect and professionalism. If I treated him disrespectfully, I’m sure that would have changed. After all, I can understand. I’ve been fired from customer support positions twice in the past because of my tendency to “fight back” when a person gets in my face or insults or offends me.
And who doesn’t want to stand up for themselves when the world around you (most of whom don’t even know you) is saying bad things about you?
Dell Schanze has my complete support. And I’ve already been insulted by people that never met the man because of it. Nations have gone to war because of false judgements. In a town that is nearly 90% Mormon (and 100% of us a hypocrite to some degree), when are we going to learn to reserve judgement and be kind to our fellow man?
I spent some time reading several media articles regarding this story. Nearly every person interviewed that knows Dell personally had only good things to say about him, albeit they were also apologetic of his antics. Now why would the people that know him best have only good things to say about him even while the rest of Utah is trashing him?